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We are hiring!!!!

CUSTOMER SERVICE

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Concierge triage

Welcome/Sales Trainee/Registration

Help Desk/Delivery/White Glove

Outbound

MANAGEMENT

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Supervisor Quality Assurance

Customer service Manager

Operations Manager

Sales Manager

ADMINISTRATION

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Training Coordinator

Marketing Specialist

Human Resources

Bookkeeping

Customer Service

Concierge triage

 Answer incoming calls from customers to take orders, answer inquiries and questions. Only answer basic questions and transfers concerns, troubleshooting problems detail information and other questions to the appropriate departments. 

Welcome Sales Trainee Registration

Interact with new customers to provide and process information in response to inquiries, concerns and requests about products and services. Welcomes customer reviewing services and adding services.

Help Desk Delivery White Glove

Provide additional concierge information, set up delivery service with follow ups, organize schedules weekly and follow up with customer needs.

Outbound

Interact by phone with outside parties to solicit orders for goods or services, request donations, make appointments, collect information or conduct follow-up. Assist with concierge triage when needed.

Management

Supervisor Quality Assurance

Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.

Customer service Manager

Plan, direct and co-ordinate the operations of a business, division, department or operating unit. Plan and maintain systems and procedures for operating efficiency. Manage staff for optimum performance.

Operations Manager

Operations managers plan, direct and coordinate the operations of an organization. The general operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Sales Manager

Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives.

Administration

Training Coordinator

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

Marketing Specialist

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Human Resources

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Bookkeeping

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.

Apply Now

To Apply:

Send resume to qualitytimeconciergllc@gmail.com


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